What's your response time for Blue Ridge Summit emergencies?+
For active leaks or storm damage, we prioritize Blue Ridge Summit calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Blue Ridge Summit.
How does your pricing work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Are you licensed and insured to work in Blue Ridge Summit, PA?+
Yes — Big Toms Roofing is fully licensed to perform Metal Roofing in PA, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
Our emergency line is staffed around the clock. If water is actively coming in, call +1-855-469-0306 first — we'll get a tarp and temporary fix in place fast, then schedule the permanent repair.
Do you handle insurance paperwork?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Blue Ridge Summit customers say this cuts weeks off their claim process.
How many days will a reroof take at my Blue Ridge Summit home?+
Most residential replacements in Blue Ridge Summit take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What brands do you work with?+
Our Blue Ridge Summit crews are certified for major shingle manufacturers as well as metal roofing and commercial membrane systems — we'll help you choose based on budget, home style, and how long you plan to stay in the house.
Is your workmanship guaranteed?+
Every Metal Roofing job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
We do these regularly for Blue Ridge Summit homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Are you only in Blue Ridge Summit or do you cover nearby towns?+
Beyond Blue Ridge Summit, our crews regularly service the surrounding Blue Ridge Summit, PA area. Call +1-855-469-0306 and we can confirm coverage for your specific address in seconds.
